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Have you ever wanted to manage cases or trouble tickets in Slack, and additionally input the same data into Salesforce? Then get ready, this one is for you. Before you get started with any project, it’s a good idea to plan. Salesforce structure and object standards do...
Most organizations are now familiar with data in some capacity, but extracting customer insights can still be a challenge. Even those who have mastered data analysis can struggle to meaningfully act on the insights they uncover. From Mass Marketing to Niche Marketing...
You ready yourself for an oncoming storm because predictive analytics advised you it was approaching. You stand at bat against a pitcher and swing at a certain area of the strike zone because predictive analytics advised you that’s where they’re most likely to...
In an increasingly connected world, communication has become king. Actually it goes beyond simple communication. We're in the age of instant communication, where messages that aren't replied to within minutes are grounds for pestering follow-ups and questioning...
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